Terms & Conditions

Welcome to Padelae!

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Padelae if you do not agree to take all of the terms and conditions stated on this page. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: Client, You and Your refers to you, the person log on this website and compliant to the Company terms and conditions. The Company, Ourselves, We, Our and Us, refers to our Company. Party, Parties, or Us, refers to both the Client and ourselves.

Intellectual Property

All intellectual property rights, including but not limited to, all trademarks, copyright and database rights, in the content and materials included throughout the Website, including but not limited to, graphics, text, images, software, digital downloads and audio clips, are the sole property of [Padelae] and/ or its affiliates and are protected to the fullest extent by applicable trademark, copyright and database laws, and all such rights are reserved.

Use of Information and Materials

The information and materials contained on the Website, and the terms, conditions, and descriptions that appear, are subject to change. Your eligibility for particular products and services is subject to the final determination and acceptance by us, and any agreement with us, shall be subject only to a written agreement evidencing such agreement.

The Website is for personal use and you agree not to modify, copy, distribute, reproduce, transfer or sell any information, material, software, products or services contained on the Website [unless you have entered into a separate written agreement with us in relation thereto].

Links to Third Party Websites

The Website may contain hyperlinks to websites operated by third parties. We are not responsible for the content of these websites, and inclusion of such hyperlinks on the Website, are solely for your convenience, and in no way constitutes endorsement of the content of such third party websites. The content, accuracy, opinions expressed, and other links provided by these resources are not investigated, verified, monitored, or endorsed by us.

No Warranty Given

Whilst every effort has been made to ensure that the information published on the Website is correct and reasonably up to date, the information has been provided on an is and as available basis and your access to, reliance on and use of the Website is at your own risk. As such, we do not warrant the accuracy, validity, currency, adequacy or completeness of the information and materials, and expressly disclaim liability for any errors, mistakes or omissions that may appear on the Website and/or any page therein. No warranties of any kind, implied, express or statutory, including but not limited to, the warranties of non-infringement of third party rights, title, reliability, merchantability, fitness for a particular purpose and freedom from computer virus, are given in conjunction with the information and materials.

Exclusion of Liability

In no event will we be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with, or in any way related to, the Website or use thereof or inability to use by any party, or reliance on the contents of the Website, or in connection with any failure of performance, error, omission, interruption, defect, delay or failure in operation or transmission, computer virus or line or system failure, even if we, or our representatives, are advised of the possibility of such damages, losses or expenses.


As a user of the Website, you agree to indemnify us from and against all liabilities, costs, expenses and damages that arise or may arise out of, or in relation to, [i] any claim resulting from the use of this Website; or [ii] use of this Website whatsoever.

Limitations on Use

As a user of this Website, you agree to not abuse the Website in anyway. This shall include, but is not limited to, defamatory, threatening or abusive conduct that violates another personal rights at law; violation of any intellectual property, trademark and database laws; harming or interfering with the operation of another person hardware and/or software by uploading, transmitting or downloading computer viruses or any corrupt files; transmitting or otherwise disclosing trade secrets or any other confidential material or information; or directing any bots, spiders, crawlers, avatars or any other automated process that may debilitate the Website, our software, network or infrastructure.

Financial Information

We disclaim in full any liability in relation to your financial information and you hereby agree that we shall have no liability to you in respect of any financial information or data that you may transmit to us.

Submission of Information

All information submitted to Padelae via the Site shall be deemed and remain the property of Padelae who shall be free to use, for any purpose, any ideas, concepts, know-how or techniques contained in information a visitor to the Site provides Padelae through the Site, subject to any obligations of confidentiality or privacy regarding submitted information as agreed by Padelae, or specifically set forth on the Site in its Website Privacy and Cookies Policy, or as otherwise specifically agreed or required by law.


These Terms and Conditions are subject to change and can be modified at any time without notice. Your continued use of the Website following the posting of changes to these Terms and Conditions further signifies that you accept such changes.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information when we believe that disclosure is necessary to enforce or apply our Terms and Conditions, protect our rights at law and/or to comply with any judicial proceeding, court order, or legal process served on our Website, or as required by law.

Governing Law and Jurisdiction

By accessing the Website and obtaining the facilities, products or services offered through the Website, you agree that the laws of the Emirate of Dubai and the applicable Federal laws of the United Arab Emirates [UAE], shall govern such access and the provision of such facilities, products/services; and these Terms and Conditions. You further agree to submit to the exclusive jurisdiction of the courts of the Emirate of Dubai, UAE in relation to any dispute arising from, or in relation to, these Terms and Conditions or the Website. 


Unless otherwise stated, Padelae and/or its licensors own the intellectual property rights for all material on Padelae. All intellectual property rights are reserved. You may access this from Padelae for your own personal use subjected to restrictions set in these terms and conditions.

You must not Republish, Sell, rent, sub-license, Reproduce, duplicate/copy, Redistribute content or material from Padelae.

No use of Padelae logo or other artwork will be allowed for linking absent a trademark license agreement.


Reservation of right

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Terms and condition: General

Padelae is committed to safeguarding and promoting the well-being of customers and players. Everyone should show respect and understanding for the safety and welfare of others. All Players and Visitors are deemed to have read and AGREE to all Padelae Terms & Conditions. 


  • Pets are not permitted on the courts.
  • Riding of bicycles and scooters or anything similar is strictly prohibited in the grounds.
  • Food and refreshments may be consumed outside the playing areas only.
  • People not playing sports should respect players on court by not making too much noise or causing any distractions.
  • Please respect your own and others possessions. Padelae accepts no responsibility for items lost, stolen or damaged on the premises.
  • Lost property, balls or equipment found should be handed back to the owner or to reception.
  • Damage caused whilst at Padelae is chargeable to the offender(s). To the extent permitted by law, Padelae will not accept responsibility for any injuries incurred during play at our premises.
  • Personal items should not be left on the premises overnight.
  • Appropriate sporting attire should be worn on court and shirts must be worn at all times.
  • Players are required to wear non-marking footwear when on court. Players cannot wear metal studs or any form of studs on any of the courts.
  • Only coaches who have a Padelae Coaching Agreement may coach clients and/or charge for coaching services using our Courts.
  • Padelae reserves the right to refuse admission to the Centre to any person whether or not a fee has previously been paid in respect of entry and/or the use of the facilities of the Centre.
  • Padelae reserves the right to require any person to leave the Centre at any time without refunding any fee paid for entry or for the use of any facilities

Court bookings

  • Court bookings are available on the 60 and 90 minutes basis. A pay before you play policy is enforced.
  • Subject to availability, court bookings can be extended for an additional fee in advance while in the court.
  • A full fee applies to pay if you continue to play after the booked time if the court is available.
  • Court bookings can be made on online, over the telephone or in person and are to be confirmed by Padelae.
  • Court fees are fixed irrespective of peak and off-peak times.
  • The player should contact reception on arrival and prior to going on court for court allocation. Specific allocation of court can only be confirmed on arrival at the Centre.
  • Court use prior to payment may require players to leave the court to make the payment and may lose court time for offline customers in case of extension and is subject to availability.
  • Court bookings should be made in the name of a player who will be on the court. Players may be asked to leave the court if the named person who made the booking is not present unless otherwise communicated beforehand.
  • Attendance later than 15 minutes after the hour may result in loss of booking and the court being allocated to another player.
  • Some courts are reserved by Padelae for other programs and activities.
  • Only coaches approved by Padelae can operate on the courts, and book courts in advance for individual coaching lessons.
  • Adult supervision is required at all times when booking courts for juniors.
  • Refer also to the Cancellation Policy.

Group coaching: courses, squads and camps

  • Registration should be completed prior to the course start date (exceptions can be made by the Coaches).
  • Payment must be made on registration to secure a place.
  • Places are sold on a first-come first-serve basis.
  • A signed consent form is required for all junior programs.
  • Once the maximum number of attendees is reached, a waiting list will be created and attendees contacted if the program is to be extended.
  • If a course is undersubscribed and cancelled, the Coach/Centre staff will suggest alternative arrangements to attendees.
  • A missed session may be caught up only via another suitable session at the discretion of the Senior Coach. The arrangement must be made in advance.
  • Missed sessions may not be transferred to weekend drop-in sessions.
  • Missed sessions will not be credited unless there are exceptional circumstances e.g. doctors note.
  • Players must inform us of any medical condition, or disability, which may be relevant to the adult or child booked onto a course. Players must also notify us of any change or deterioration of any such medical condition or disability. We will keep this information confidential and handle such issues with discretion. It is our policy to include any such individuals within the scheduled courses wherever possible, but we reserve the right to refuse the booking if we are regrettably unable to accommodate the needs of the individual.
  • We reserve the right to refuse entry to a course or advise a more appropriate session if any participant is found not to be of the correct age/ability, or is unable to complete a course due to being in the incorrect age/ability group.
  • We are unable to accept replacements in lieu of your booking.
  • In exceptional circumstances and where camp/course capacity allows, the Senior Coach and staff may authorize for an attendee to transfer the reservation to/from another term.
  • Refer also to the Cancellation Policy.

Junior coaching

  • All children booked onto junior courses are fully supervised, but we cannot undertake to supervise children using the courts at other times.
  • All children booked onto junior courses and camps must bring appropriate weather protection on court at the beginning of the session. They are not permitted to leave the court without permission from the coach.
  • Permission for children to go home alone must be given in writing. If written permission is not received and contact cannot be made with parent/guardian, we will keep the child until they are picked up or contact is made.

Individual coaching

  • Individual coaching sessions are arranged directly with the coach concerned.
  • Management of coach bookings is controlled by the coach in question.
  • Coaches are responsible for attending any session they have arranged.
  • Payments can be made directly to the coach who is responsible for court and facility fees as well as at the reception.
  • Refer also to the Cancellation Policy.

Go to Top