Privacy Policy

At Padelae, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Padelae and how we use it.

References to our, us or we within this policy are to Padelae, Al Quoz, Dubai.

Padelae forms part of the Royal Camel Group and your personal data may be transferred within this Group, as well as to Padelae subsidiaries and holding companies. Such transfers shall always be done in compliance with relevant data protection laws.

We are committed to protecting and respecting your privacy. This policy explains the types of personal information we collect, how we process and use that personal information, who we share it with, how we protect that information, and your legal rights in relation to your personal information

We are committed to abiding by this policy, as well as the requirements of applicable laws, in the operation of our business

Please read the following carefully as it explains our views and practices regarding your personal information, and how it is handled. By accessing or browsing our system, you confirm that you have read, understood and agree to this policy in its entirety.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Who  We are

For the purpose of applicable data protection laws, the data controller is Padelae, Al Quoz, Dubai, United Arab Emirates.

 Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

we use the information we collect in various ways, including to:

  • Provide, operate, and maintain our system
  • Improve, personalize, and expand ourwebsite and Mobile Application
  • Understand and analyze how you use our system
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Padelae follows a standard procedure of using log files. These files log visitors when they visit the system. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. 

The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the system, and gathering demographic information.

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