At Padelae, one of our
contains types of information that is collected and recorded by Padelae and how
we use it.
References to â€œourâ€,
â€œusâ€ or â€œweâ€ within this policy are to Padelae, Al Quoz, Dubai.
Padelae forms part of
the Royal Camel Group and your personal data may be transferred within this
Group, as well as to Padelae subsidiaries and holding companies. Such transfers
shall always be done in compliance with relevant data protection laws.
We are committed to
protecting and respecting your privacy. This policy explains the types of
personal information we collect, how we process and use that personal
information, who we share it with, how we protect that information, and your
legal rights in relation to your personal information.
We are committed to
abiding by this policy, as well as the requirements of applicable laws, in the
operation of our business.
Please read the
following carefully as it explains our views and practices regarding your
personal information, and how it is handled. By accessing or browsing our
website, you confirm that you have read, understood and agree to this policy in
If you do not agree with
the practices described in this policy, you should not use our website. For the
purpose of this Policy a â€œthird partyâ€ or â€œthird partiesâ€ is/are limited to
service providers who assist us to provide our services to you, our agents and
operators of our facilities.
If you have additional
to contact us.
By using our website,
Who we are
For the purpose of
applicable data protection laws, the data controller is Padelae, Al Quoz,
Dubai, United Arab Emirates.
Information covered by
This policy covers all
personal information collected and used by us. In this policy, â€œpersonal dataâ€
or â€œpersonal informationâ€ means information that (either in isolation or in
combination with other information held by us) enables you to be identified as
an individual or recognized directly or indirectly. This may include your name,
date of birth, nationality, gender, postal address, email address, phone
number, and technical information from the devices you use to access our
Another part of our
priority is adding protection for children while using the internet. We
encourage parents and guardians to observe, participate in, and/or monitor and
guide their online activity.
Padelae does not knowingly
collect any Personal Identifiable Information from children under the age of
13. If you think that your child provided this kind of information on our
website, we strongly encourage you to contact us immediately and we will do our
best efforts to promptly remove such information from our records.
What information do we collect from you?
We may collect information about you from different sources
as detailed below.
Information you give us
You may give us information about yourself when you respond
to a communication from us or by filling in forms (both online and offline),
over the telephone and through written correspondence with us.
The information you give us may include your name, postal
address, email address, date of birth, landline and/or mobile telephone number,
as well as other personal information.
Information we collect about you
technologies to automatically collect the following information:
Information we receive and collect from other sources
We may receive information about you from other websites
operated by us or from the other services that we provide. We may also collect
information about you from publicly available sources, including publicly
available content on social media.
How we use your information
We use the information we collect in various ways, including
is a small file of letters and numbers that our website places on your
computer, or other equipment which you use to access our website. These cookies
allow us to distinguish you from other users of our website.
You can read more about cookies and how to recognize them
atÂ Â www.aboutcookies.orgÂ .
Cookies perform many functions, such as allowing you to
navigate between pages efficiently, remembering your preferences, and generally
improving the user experience. They can also help to ensure that advertising
that you see online is more relevant to you and your interests.
Your use of our website indicates your consent to the
cookies described in this policy. Please see â€œHow you can control cookiesâ€
below for more information on how to withdraw your consent at any time.
Type of Ty
What does it do?
Strictly necessary cookies
These cookies are essential in order to enable you to move
around the website and use its features, such as accessing secure areas of
the website. Without these cookies services you have asked for, like court
bookings or e-payment, cannot be provided.
These cookies collect information about how you use our
website, for instance which pages you go to most often, and if you receive
error messages from certain web pages. These cookies do not collect
information that identifies you. All information these cookies collect is
aggregated and therefore anonymous. It is only used to improve how the
website works. By using our website, you agree that we can place these types
of cookies on your device.
These cookies allow the website to remember choices you
make (such as your language of choice or the region you are in) and provide
enhanced, more personal features. These cookies can also be used to remember
changes you have made to text size, fonts and other parts of the web pages
that you can customize. The information these cookies collect may be
anonymized and they cannot track your browsing activity on websites operated
by third parties. By using our website, you agree that we can place these
types of cookies on your device.
Targeting or advertising cookies
These cookies are used to deliver adverts more relevant to
you and your interests. They are also used to limit the number of times you
see an advertisement as well as help measure the effectiveness of our
advertising campaigns. They also remember when you have visited the website
before. Sometimes we share anonymized information about your browsing
activity with our advertising and creative partners. They may use this
information to advertise products, which may interest you, on other websites
or to assist us develop future advertising campaigns.
Please note that third parties (for example, advertising
networks and providers of external services like web traffic analysis services)
to be analytical/performance cookies or targeting cookies.
How you can control cookies
Your web browser includes an option that allows you to
refuse the setting of all or some cookies. However, if you do so, you may not
be able to access parts of our website and it may make your browsing experience
less enjoyable. Unless you have adjusted your browser setting so that it will
our website. If you would like to delete any cookies on your computer, please
refer to your browser manufacturerâ€™s instructions by clicking â€˜helpâ€™ in your
Whenever you use the Internet, specific information will be
automatically transmitted from your Internet browser and stored by us in files
known as â€œlog filesâ€.
We save the log files in order to identify system
malfunctions and for system security reasons (e.g. for the investigation of
attempted cyber-attacks) for a short period and delete them afterwards. If a
further retention of log files is required for evidence purposes, these will
not be deleted until we have identified the cause of the respective incident
and may transferred to investigating authorities as evidence.
The following information, in particular, is stored in the
How do we use your personal information?
We process and use your personal information only when there
is a legal basis for doing so or if you have given us your consent to do so by
sharing your information with us and agreeing to and accepting this policy, and
for the following purposes:
Processing purposes and legal bases
We may use your personal information to:
How do we use personal information for this purpose?
What is the legal basis for us processing your
information in this way?
Comply with legal requirements and exercise or defend
We may sometimes need to process personal information to
comply with legal requirements to which we are subject.
It is in our legitimate interests to process personal
information for the purposes of exercising and defending legal claims.
Processing personal information may also be necessary to ensure compliance
with our legal obligations.
Process your personal information where this is necessary
to keep our website safe and secure.
We may need to process your personal information in order
to keep our website safe and secure and protect against illegal or fraudulent
activity such as cyber-attacks.
It is in our legitimate interests to monitor how our
website is used to detect and prevent fraud, other crimes and the misuse of
our website. This helps us to ensure that you can safely use our website.
Keep an up to date suppression list where you have asked
not to be contacted, so we do not inadvertently re-contact you.
We understand that you may prefer for us not to contact
you. We keep records of your preferences to ensure that we do not contact you
if you have asked us not to. We may need to process certain of your personal
information (such as your name and email address) in order to do this.
It is in our legitimate interests to process personal information
in order to maintain an up to date suppression list and ensure that we do not
contact you where you have asked us not to.
Transfer of your personal information
We may transfer your personal information to third parties
and statutory authorities only if you have given us your consent to do so by
sharing your information with us and agreeing to and accepting this policy, or
if there is an obligation to do this on the basis of statutory regulations or
due to an enforceable official or judicial order.
Transfer of personal information to other responsible
parties may include:
Where we store your personal information
The personal information that we collect from you will be
stored in Dubai, although it could be transferred to any Company within the
Royal Camel Group, regardless of geographic location, in the process of our
business operations. We will take all steps that are reasonably necessary to
ensure that your personal information is treated securely and in accordance
with this policy and applicable data protection laws.
Security of personal information
All information you provide to us via our website is stored
on our secure servers.
We have taken steps to safeguard the integrity of our
communications and computing infrastructure, which includes implementing
authentication, monitoring, auditing, and encryption technology. Security
measures have been integrated into the design, implementation, and day-to-day
operations of this website as part of our continuing commitment to the security
of electronic content and the electronic transmission of information. Despite
our best efforts unfortunately the transmission of information via the internet
is not completely secure. Although we have strict procedures and security
measures in place, we cannot guarantee the security of your data transmitted to
Third party websites and apps
Our websites may contain links to and from third party
websites. Please note that if you follow a link to any of these websites, these
not accept any responsibility of liability for these policies. Please check
these policies before you submit any personal data to these websites.
You may have the following rights with respect to the personal
information that we hold about you.
Your right to access the information we hold about you
In certain circumstances you may have the right to access
the information we hold about you.
Our file of your information will usually be made available
to you within 30 days, although occasionally we may not be able to give you
access to the personal information we hold about you (for example, we may not
be able to give you access if it would unreasonably affect someone elseâ€™s
privacy or if giving you access poses a serious threat to someoneâ€™s life,
health or safety).
Please note that we may apply an administrative charge for
providing access to your information in certain circumstances. Any such charge
will be reasonable, and we will advise you of the charge and obtain your
consent before providing you with access to your personal information.
Please note that if you request a copy of your data using
electronic means (such as email), then we will provide a copy of your
information in electronic form unless you ask us to do otherwise.
Your right to object to us processing your personal
You may have the right to object to us processing your
personal information, even where that processing is necessary for our
legitimate interests (for example, where the processing is necessary for the
legitimate commercial objectives we pursue in the course of our business). You
also have the right to object to any results of a processing activity that
prejudice your rights and that are conducted exclusively through automated
You also have the right to ask us to stop processing your
personal information for direct marketing purposes, including any profiling we
undertake for the purposes of direct marketing. We will in any case only send
you marketing communications if you have previously agreed to this, but if you
change your mind you can easily unsubscribe from our marketing communications
at any time by following the instructions included in these marketing
Please note that, if you have consented to receive offers
from third parties, those third parties are responsible for taking account of
your rights, including your right to opt-out of receiving offers from them.
Your right to have your personal information transmitted
to another organization
Where we hold personal information about you with your
consent or for the performance of a contract with you, you may also have the
right to ask us to provide you with the personal information we hold about you
in a structured, commonly used and machine-readable format and, where
technically feasible, to transmit that personal information to another
Your right to making a complaint
You may have the right to lodge a complaint with a local
data protection authority if you believe that we have not complied with
applicable data protection laws.
The local data protection authority will differ depending on
the country you are in.
If you have any questions or concerns about how we treat
your personal information, you wish to ask us to stop processing your personal
information, or you would like to request a copy of the personal information we
hold about you, please contact us atÂ firstname.lastname@example.org
How long do we keep your personal information?
Your personal information is stored by us and/or our Service
Providers, strictly to the extent necessary for the performance of our
obligations and strictly for the time necessary to achieve the purposes for
which the information is collected, in accordance with applicable data
protection laws. When we no longer need to use your information, we will remove
it from our systems and records and/or take steps to properly anonymize it so
that you can no longer be identified from it (unless we need to keep your
information to comply with legal or regulatory obligations to which we are
Changes to this Policy
We may update this policy from time to time in response to
changing legal, regulatory or operational requirements. Any changes will be
updated on our website. Your continued use of our website and/or services after
any such updates take effect will constitute acceptance of those changes.